What Is Drop shipping and How Does It Work?

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Dropshipping is a popular e-commerce business model where retailers don’t keep goods in stock but instead rely on manufacturers or wholesalers to ship products directly to the customer. This article will explain how dropshipping works and also discuss its benefits and drawbacks.

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What is a Dropshipper?

A drop shipper is a type of retailer who does not keep an inventory of the products they sell. Instead, they purchase the products from a third-party supplier, who ships the products directly to the customer. The drop shipper acts as a middleman, marketing and selling the products on their own website or through other channels, and then placing the order with the supplier when a customer places an order. This allows the drop shipper to offer a wide range of products without having to invest in inventory or handle the logistics of shipping and fulfillment.

How does Dropshipping work?

Here’s a step-by-step breakdown of how dropshipping works:

  • The drop shipper finds a supplier or manufacturer who is willing to dropship their products. The supplier will provide the drop shipper with a catalog of products, pricing, and shipping information.
  • The drop shipper sets up an online store or uses an existing platform such as Amazon or eBay to list the supplier’s products for sale.
  • A customer places an order at the drop shipper’s store.
  • The drop shipper forwards the order details, including the customer’s shipping information, to the supplier.
  • The supplier ships the product directly to the customer.
  • The supplier sends an invoice to the drop shipper for the product, and the drop shipper pays the supplier.
  • The drop shipper makes a profit by charging the customer more than they paid the supplier.

With drop shipping, the drop shipper doesn’t need to invest in inventory upfront, and they don’t need to handle any of the logistics of shipping products to customers. However, they are responsible for managing customer service and handling any returns or exchanges.

Benefits of Dropshipping

Here are a few other reasons why dropshipping is such a popular e-commerce business model for both large and small businesses.

1. Low start-up costs: Starting a dropshipping business requires minimal investment, as you don’t need to purchase and hold inventory.

2. Flexibility: Dropshipping allows you to sell a wide range of products without being limited by the amount of inventory you can hold.

3. Easy to scale: With dropshipping, it’s easy to add more products and expand your business as you grow.

4. No inventory management: You don’t need to worry about managing and storing inventory, as the supplier takes care of that for you.

5. No shipping or handling: The supplier takes care of shipping and handling, so you don’t need to worry about those costs.

6. Increased profitability: With drop shipping, you can offer a wider range of products and increase your profit margins by not having to hold inventory.

7.  Location independence: With drop shipping, you can run your business from anywhere with an internet connection.

8. Low risk: Dropshipping allows you to test out different products and markets without a significant financial investment.

Man Power: Dropshipping helps in the case of less manpower by eliminating the need for a physical storefront and inventory management. Instead, the supplier handles all of the product storage and shipping, allowing the retailer to focus on marketing and sales. This allows a business to operate with a smaller staff, as they do not need to hire additional employees to handle inventory and shipping tasks.

Drawbacks of Dropshipping

All the benefits mentioned make dropshipping a very attractive business model for anyone getting started with an online store, or for those looking to expand their existing product offerings. But like all approaches, dropshipping has its drawbacks, too.

1. Lack of control over product quality: As the supplier is responsible for the manufacturing and shipping of the product, there is no way to ensure the quality of the product before it reaches the customer.

2. Long shipping times: As the product is shipped directly from the supplier, shipping times can be longer than if the product were shipped from a warehouse or store.

3. Limited ability to customize products: Many drop shippers offer a wide range of products, but don’t allow for customization or personalization.

4. Risk of stockouts: As the supplier is responsible for keeping the product in stock, there is a risk that the product may be out of stock at the time of purchase.

5. Limited customer service: As the supplier is responsible for the product, it can be difficult to provide customer service or handle returns and refunds.

6. Risk of fraud: As the supplier is responsible for the product, there is a risk that the supplier may be fraudulent or may not ship the product at all.

7. Limited ability to compete on price: As the supplier sets the price of the product, it can be difficult to compete on price with other sellers.

8. Limited ability to build a brand: As the supplier is responsible for the product, it can be difficult to build a strong brand around the product.


Dropshipping can be a great option to start an e-commerce business, but it’s important to thoroughly research suppliers, understands the potential challenges, and have a clear plan for marketing and customer service.

Want to build a dropshipping business website? Contact Us for E-commerce Website Development. Call +1 346 3556002/1800 889 0674 to know more.

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